Understanding the impact of COVID-19 on the remittance market

The aim of the project was to understand the initial impact of COVID-19 on the remittance market and remittance pricing.

Pulse surveys were sent to private and public sector players for the first eight weeks of the pandemic. The questions focused on the impact to flows, pricing, methods of transfer and any operational changes. The team also conducted weekly pricing data collection to see whether remittance prices changed. Summary reports were produced each week for eight weeks. A final summary report was produced.